1
Generic homepage
Returning visitors see the same hero, same featured collection and same CTA, even when their behaviour shows clear intent.
Built for Shopify merchants who have outgrown generic recommendations
Make every Shopify store visit feel personal.
Pinpointed Concierge adapts your storefront for each returning shopper — changing homepage content, product recommendations, banners and calls to action based on what they actually browse, buy and come back for.
First-party behaviour data. Shopify-native setup. Designed for growing stores that need personalisation without enterprise complexity.
1st-partyvisitor profiles
7storefront event types
4+recommendation placements
Liverevenue attribution
The problem
Most Shopify stores treat every visitor like a stranger.
A shopper can view products, compare categories, add to cart, leave, return tomorrow — and still land on the same generic homepage as everyone else.
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Basic recommendation widgets
Most widgets show bestsellers or manual picks. Useful, but not enough when you know what the shopper is actually interested in.
3
Lost intent
Browse history, cart behaviour, price interest and repeat visits should change the shopping experience — not disappear between sessions.
Features
A personalisation stack for serious Shopify stores.
Pinpointed Concierge connects visitor behaviour, smart segments, storefront content and product recommendations into one practical app.
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Anonymous visitor profiling
Build first-party profiles from categories browsed, products viewed, price ranges, add-to-carts, return frequency and purchase behaviour.
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Dynamic homepage content
Show different hero banners, featured collections and CTAs for new visitors, returning visitors, VIPs and high-intent shoppers.
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Smart product recommendations
Use behavioural signals and product relationships to power “For You”, “You may also like”, cart cross-sell and post-purchase recommendations.
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Segment-based targeting
Create targeted experiences around visitor status, category affinity, purchase history, high intent, VIP behaviour and at-risk customers.
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Behaviour-triggered messages
Use visitor behaviour to support timely banners and prompts, such as returning-browser reminders and intent-based offers.
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Revenue attribution
Track impressions, clicks, add-to-carts and purchases so merchants can see which placements and recommendations are helping convert.
How it works
From shopper signal to storefront change.
The app does the heavy lifting in the background, then renders personalisation through Shopify theme app extension blocks.
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Collect first-party events
The Shopify web pixel records storefront behaviour such as page views, product views, cart actions, checkout events and searches.
2
Build the visitor profile
Concierge turns behaviour into profile signals: interests, price range, category affinity, purchase intent and segment membership.
3
Personalise the storefront
The storefront calls the edge personalisation API and receives the right content, products and placement data for that visitor.
4
Measure what converts
The merchant dashboard reports recommendation clicks, attributed revenue, visitor profile coverage and top-performing segments.
Personalisation Performance
Data flowing
Attributed revenue$8.4K
Recommendation CTR7.8%
Profiled visitors42%
Top segmentHigh intent
Dashboard
Show merchants the lift, not just the clicks.
Concierge is built to prove value: recommendation activity, attributed revenue, profile coverage, top segments and placement performance all live in the Shopify admin experience.
Storefront placements
Personalisation where purchase decisions happen.
Add app blocks through the Shopify theme editor and place personalisation across the customer journey.
Homepage
Adapt the hero, featured collection and “For You” carousel for returning shoppers.
- Personalised hero
- Featured collection
- For You recommendations
Product pages
Recommend products that match the shopper’s current product interest and previous behaviour.
- You may also like
- Similar products
- Affinity-based picks
Cart and post-purchase
Turn intent into action with cart cross-sells and relevant follow-up recommendations.
- Cart cross-sell
- Bought-together logic
- Post-purchase recommendations
Privacy-aware by design
Built on first-party data, not creepy tracking.
Concierge uses Shopify storefront behaviour and merchant-owned data to personalise the store experience. It is designed to respect consent and customer privacy requirements instead of depending on third-party cookies.
First-party visitor identity
Consent-aware event collection
Works with Shopify customer data
Graceful fallback for new visitors
Pricing
Start simple. Scale when the data proves it.
Clear plans for stores that want personalisation without enterprise sales calls or bloated setup.
Free
$0/mo
Acquisition plan — generous enough to show real value before a merchant upgrades.
- Up to 2,000 sessions/month
- Basic homepage and PDP recommendations
- 1 homepage variant
- Pinpointed branding
Growth
$39/mo
The main entry plan for serious Shopify merchants — priced to undercut larger personalisation tools.
- Up to 25,000 sessions/month
- Full dynamic homepage
- Smart recommendations across funnel
- 5 visitor segments
Pro
$119/mo
Market-killer plan for growing stores that want advanced personalisation without enterprise pricing.
- Up to 100,000 sessions/month
- Unlimited visitor segments
- A/B testing
- Full analytics and priority support
Scale
$299/mo
Enterprise alternative for high-traffic Shopify stores that need serious personalisation without $2,000+/month software.
- Unlimited sessions
- Unlimited segments and variants
- Advanced attribution and reporting
- Priority support and onboarding help
FAQ
Questions merchants will ask.
Is this just another product recommendation widget?
No. Product recommendations are part of it, but Concierge also changes homepage content, CTAs, banners and storefront sections based on visitor segments and behavioural profiles.
Does it work for anonymous visitors?
Yes. The app is designed to build anonymous first-party visitor profiles before login, then connect behaviour to the customer profile when identity becomes available.
Does it require editing theme code?
The planned merchant flow uses Shopify theme app extension blocks, so merchants can add placements through the theme editor rather than hand-editing theme files.
What kind of stores is this for?
It is best suited to Shopify merchants with enough traffic and product choice that personalisation can make a meaningful difference: apparel, beauty, drinks, gifts, homeware, electronics, books and other advice-led categories.
Your Shopify store already has the signals. Concierge turns them into sales moments.
Give returning shoppers a storefront that remembers what they care about — without building an enterprise personalisation stack from scratch.